Parents Disputes Policy
Approved By: Princpal
Date of Review: August 2027
Page Contents
Purpose, Scope
Purpose
The purpose of this policy is to explain to the Templestowe College community how our school will approach disputes that may arise between parents in relation to decisions about a student’s education.
Scope
Templestowe College acknowledges and welcomes all family structures and parenting arrangements, including single parents, step-parents, same-sex parents, co-parents and informal carers. We also recognise that parents and carers play an invaluable role in a child’s learning and wellbeing by being actively involved in school life.
While acknowledging that a range of people may be involved in providing care for students at our school, this policy only relates to disputes between a student’s parents or persons with parental responsibility under a court order.
Informal carers
Templestowe College understands that there may be families in our school community where students are being cared for by a relative or other adult, rather than their parents.
In these circumstances, in order to allow these carers to work with Templestowe College and make decisions about the student’s education, we may ask carers to complete an Informal Carer Statutory Declaration Form. This is a written statement that sets out the care arrangements for the child.
Generally, an informal carer who has provided the school with a completed Informal Carer Statutory Declaration may make school-based decisions for the student and may access school information ordinarily provided to a parent.
Policy
Decision-making and parental responsibility
Parental responsibility is defined as all of the duties, powers, responsibilities and authority, which, by law, parents have in relation to their children. Each parent of a child under 18 years of age has parental responsibility for his or her child unless this responsibility is varied by a court order or parenting plan.
When a decision relates to a major long-term issue for a student, Templestowe College will generally seek to approach both parents, or those who have parental responsibility, in relation to that decision (where those parents are known to and are in contact with the school).
For day-to-day decisions, Templestowe College will generally approach the person who is listed as Contact A or the person that the student is living with on that day.
Parents can find more guidance on how the school will manage decision making for students in the Department’s policy on ‘Decision Making Responsibilities for Students’.
Family Law Court Orders and care arrangements
Parents are responsible for providing Templestowe College with up-to-date information and documentation relating to:
Family Law Act Orders
parenting plans
informal arrangements that are in place in respect of students our school
It is not the responsibility of school staff to monitor or to enforce Family Law Act Orders (or other parenting or care arrangements) for students.
Intervention Orders
Templestowe College understands that some families may have Family Violence Intervention Orders in place.
Parents are responsible for providing Templestowe College with up to date information and documentation relating to Intervention Orders and should contact Wendy Harford, Principals PA/Registrar, 9850 6333 to discuss how staff can best support students in these circumstances. Should your Intervention Order be changed or varied, it is important that you inform Wendy Harford and provide any updated documentation.
Department policy states that breaches of Intervention Orders should be reported to Victoria Police.
Enrolment and transfer
If parents who have equal shared parental responsibility disagree on the decision to enrol a student, Templestowe College may:
defer admission and request that parents resolve their dispute and reach an agreement, or
if failure to enrol the child or young person is likely to have an adverse effect on their education and wellbeing, Templestowe College may conditionally enrol the student and encourage the parents to resolve their dispute and reach agreement.
Collection
Templestowe College understands that Family Law Act Orders or parenting plans will often include arrangements about which parent is to spend time with the children, and when.
Generally, providing that both parents have shared parental responsibility, parents can collect their children from school. Whilst Templestowe College encourages parents to abide by Family Law Act Orders, school staff are not responsible for enforcing them.
If a dispute between parents over the collection of a student happens at Templestowe College, generally, we will:
encourage the parents to resolve their dispute away from school
encourage parents to ensure the child’s attendance at school is not compromised as a result of the dispute over collection
where appropriate, move the student to a safe place away from the dispute
ask the disputing parties to leave the school grounds if the dispute is causing disruption or concern to the child or any other members of the school community
if the dispute cannot be resolved, Templestowe College may contact Victoria Police and/or Child Protection.
Visits during school hours
We understand that there may occasionally be a reason why a parent or carer may want to speak to or see their child at school, during school hours.
If there is a particular pressing or unavoidable issue that cannot wait until the end of the school day, we ask that parents or carers call the school office to make the request to speak to or see their child during school hours.
All parents or carers who visit our school during school hours, other than during usual school pick up and drop off times, are required to sign in as a visitor at the school office.
Requests for information
Parents are generally entitled to information ordinarily provided to parents, including school reports and newsletters.
Parents seeking information that is not ordinarily provided to parents are encouraged to apply for access through the Freedom of Information process, or, if the information is sought for use in court proceedings, by issuing a subpoena.
Freedom of Information requests should be directed to:
Manager – Freedom of Information Unit
Department of Education and Training
2 Treasury Place
EAST MELBOURNE VIC 3002
03 9637 3134
foi@education.vic.gov.au
Managing disputes
Whenever faced with a dispute between persons who are responsible for decision-making in relation to a child, staff at Templestowe College will seek to:
avoid becoming involved
avoid attempting to determine the dispute
act neutrally and not adopt sides
act in the best interests of the student involved
act in the best interests of the school community
Templestowe College encourages parents and carers to seek the assistance of the Family Relationship Centre or obtain independent legal advice if they are unable to reach an agreement about important decisions.
Communication of this policy
This policy will be communicated to our school community in the following way:
Available publicly on the school’s website
Included in staff handbook/manual
Hard copy available from school administration upon request
Further information and resources
The Department’s Policy and Advisory Library (PAL):